Grievances & Complaints

If you have a grievance or complaint relating to our service or any other question, you may raise the matter in writing in the following manner:

You should firstly refer the grievance to your point of contact at Rubix Personnel. Your point of contact will reply verbally or in writing as soon as possible after considering the grievance within a reasonable timeframe.

If the grievance has not then been resolved or if you consider that you have not achieved your desired outcome, you may contact the Managing Director, Milo Williams who will be responsible for making the final decision on the matter. Contact details can be found below:

M: +44 (0) 7772 325352
Email: MiloWilliams@RubixPersonnel.com

You can also direct any complaint in writing to:

Rubix Personnel
11B Farthing Road
Ipswich, Suffolk
IP1 5AP